Every day, people go online to learn new things and get things done, and to stay connected, entertained and informed — all thanks to a web that is open, easily accessible and home to countless businesses of all sizes. This digital ecosystem creates value for everyone involved: people, businesses, nonprofits, publishers, job seekers, creators, and developers alike.
Data sits at the core of this thriving ecosystem and enables experiences that reflect all of the interactions happening online — from people planning their next vacation, to a business reaching customers interested in its services, to a nonprofit connecting with new donors, or a creator promoting a new fitness class.
The importance of consumer trust
Growing concerns about how data is used and protected are affecting consumer trust online, prompting businesses to rethink how they interact with their customers, each other, and how they collect and activate information that their customers chose to share with them directly.