My best friend, Stephanie, and I were both stay-at-home moms, each with three kids the same ages, living in the same neighborhood. We were always dabbling in different ventures, and I had an Etsy shop selling paper goods like stationery and birthday cards. One day, Stephanie suggested we figure out a way to streamline what I was up to with the shop and expand it into something bigger. My first thought was, “That's adorable.” I hate business, but I love to make things. So, she proposed a deal: She’d handle the business side, and I would do the creative. It was a perfect partnership. Our husbands jumped into the business, too, and just like that, it was a true family affair.
We launched Duncan & Stone in February of 2020 with our first line of parenthood journals, and then the world shut down. We panicked. We had just put a nest egg into this baby business. But a funny thing happened. Stuck at home, everyone decided to catch up on the baby books they never started. It turned out to be a wildly successful first push.
We started by fulfilling every order out of our garage, with all hands on deck all the time. After about two and a half years, we took a big leap and moved to a fulfillment center. It was a lifesaver. It freed us up from packing boxes so we could focus on running the company and expanding our product line. My goal was to have a journal for everybody, no matter their life stage, connecting families and generations through the art of the handwritten story.
As the main creative, I used to spend countless hours on market research, using products like Google Trends to see what people were searching for. It gave me the data, but it didn't give me the why. That all changed when I started using Gemini to do market research for our fall product line.